Most items purchased from our website may be exchanged or returned within 14 working days from the date of shipment.

Only items that were damaged or defective can be returned. However, we will not be responsible for the damages caused by shipping. All items are thoroughly checked before posting out to our customers.

Items returned due to change of mind in colour, or the size is incorrect are not returnable. Please email us on the sizes, color etc before purchasing the items.

Please Note:
Return Order Condition: The merchandise returned or exchanged must be unworn, with all original tags attached, and in its original packaging. Return items with any sign of being worn are classified as unacceptable and will not be refunded.

Items Not Returnable:
For hygiene reasons, we do not accept exchange or return of panties, bikinis, g-string, thongs, or similar intimate items.

Shipping Charges for Return Items: Customers are responsible for the shipping charges of the returned items and they should take up the insurance on their own.
Shipping Option on Return Items: When sending a return or exchange it is recommended that you use a parcel service with a tracking method. If you do not use a courier that offers a way to track the package or offers a return receipt request, our company cannot be held responsible for non-receipt of return goods.

Credits: Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit.

Shipping and handling charges are not refundable:

How To Return/Exchange an Item
If there is a problem with the order, e-mail us at Admin@GlamClothingCreations.com.au within 7 business days of the receipt to let us know of your return or exchange.

Include a copy of the receipt that proves this item was purchased from Glamourous Clothing Creations.
It is recommended items returned have a tracking number, to allow all parties to track delivery.

Allow up to 14 days for your return package to arrive and your request to be processed. To ensure no problems occur, contact us at Admin@GlamClothingCreations.com.au to follow up on your request.

Credit or replacement item will be issued/shipped within 14 working days from the date of receipt.